Return and Refund Policy
1. Overview
At DigitalFire360, customer satisfaction is our top priority. This Return and Refund Policy outlines the terms under which you may request refunds for services provided by DigitalFire360.
2. Services Covered
This policy applies to all digital marketing services offered on the DigitalFire360 platform, including but not limited to advertising, SEO, and other marketing campaigns.
3. Eligibility for Refund
Refunds are only available under the following conditions:
- The service is not delivered as per the agreed contract.
- The client requests a refund within 7 days of purchasing the service.
- The service has significant errors or is found not to align with the described specifications.
4. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Services that have already been fully executed or delivered.
- If significant time (over 7 days) has passed since service delivery.
- Customer dissatisfaction due to a change in personal preferences.
5. Requesting a Refund
To initiate a refund request, please contact our support team at [support email address] within 7 days of purchasing the service. Include your order details, reason for requesting the refund, and any supporting documentation.
6. Refund Processing
Refunds are processed within 14 business days after approval. Refunds will be credited back to the original payment method.
7. Changes to This Policy
DigitalFire360 reserves the right to modify this policy at any time without prior notice. Any changes will be effective immediately upon posting.
Contact Us
For further inquiries, please contact us at [info@digitalfire360.com].